ABOUT US

At M&A Gems We Believe That Everyone Deserves to Sparkle.

For us it's all about genuine jewellery, you and your loved ones will enjoy forever, at incredible prices. The company itself has been established for nearly 20 years with experienced staff, who are more than happy to welcome you to the amazing environment here at M&A Gems. 

Our goal is to find and offer a wide range of products, including gemstones, crystal, jewellery, silver charms and many more, at the best prices from the best suppliers in the world. As jewellers, too, our purchasing team is always looking to bring something new, unique, and exciting to our customers. Add to that an incredibly talented design team that is always coming up with fresh ideas using new components and creative strategies to inspire everyone.

We have a dedicated Customer Service team, who are happy to assist you with any queries or even if you want to call for a chat, we are here to help! We are all keen crafters which makes us the first port of call for many of our customers with crafting questions, it’s all part of our personalised service.   

If you have any questions, please feel free to get in touch with our dedicated Customer Service team who will be happy to assist you via email or over the phone on 07939 221364. 

PRIVACY POLICY

What information do we collect about you?

 Information is collected from you when you register with us, order goods from us, sign up to receive updates or when you participate in competitions & surveys. This may include name, mailing address, telephone number, email address and card details.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilised and other similar information.

Sensitive and private data is sent over an SSL secured communication channel and is encrypted and protected with digital signatures.

How will we use the information about you?

Information is collected about you to enable us to process any orders you make, manage your online account with us and where permitted, email you with relevant product offers and promotions.

When processing your order, we may send your details to and use information from, credit reference and fraud prevention agencies. We also send your name, shipping address and contact telephone number and in some cases email address to FedEx for the purpose of delivering your goods.

The M&A Gems will never share any of your personal information with any third-party companies for marketing purposes.

Marketing

 The Bead Shop Limited would like to contact you with product offers & promotions which may be of interest to you. If you have signed up or consented to this, we will contact you via email.

If you no longer wish to receive these offers, you can unsubscribe at any time via our website.

Access to your information & correction

 We want to make sure that the information we hold about you is always up to date & correct. If you would like to receive a copy of all, or some, of the information that we hold about you, you have the right to do so. You can request this from us via email or in writing. We may charge a fee of £10 for dealing with your request.

You may also ask us to remove or amend any information that we hold about you that you think is inaccurate. You can do this via email, telephone or in writing.

Other Websites

Our website may contain links to other websites. Our privacy policy only applies to our website. If you click on a link from our website to another, please make sure that you read the privacy policy for that website.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. The websites www.aboutcookies.org and www.allaboutcookies.org will provide more information on cookies, should you wish to learn more.

WHOLESALE INQUIRIES

If you're interested in buying products in bulk quantity please reach out to our customer email or phone number and make an inquiry about what you'd like order.

PAYMENT METHODS

Credit / Debit Cards

PAYPAL

Offline Payments